BAME Helpline Wales

We are here to help

Our helpline advisors can:

Signpost to relevant organisations and services in your area
Provide specialist employment advice
Signpost and refer to specialist organisations
Provide information in a range of community languages
Provide information in relation to:

Health

Work

Welfare Entitlements

Education

Housing

Personal Safety

Is BAME Helpline Wales for me?

The helpline is for anyone over the age of 18 living in Wales, particularly if you identify as Black, Asian or Minority Ethnic, or if you would like to speak to someone in a language other than English or Welsh.

We are open 10:30am to 2:30pm, Monday to Friday. You can contact us by phone on 0300 222 5720 and SMS text on 07537 432416.

On mobile? Cick below to chat now:

About Us

BAME Helpline Wales is a national multi-lingual telephone helpline delivered by a partnership between EYST, Women Connect First, ProMo Cymru, Henna Foundation and other BAME Stakeholders to provide information, referral and signposting for BAME people to specialist advice, mainstream and community organisations. Funded by Welsh Government via the Voluntary Sector Emergency Fund, the helpline is initially a 6 month pilot project, and aims to respond to the disproportionate impact of the Coronavirus Pandemic on BAME communities.

Useful Links

We are open 10:30am to 2:30pm, Monday to Friday. You can contact us by phone and SMS text. If you have contacted us outside of these hours or need immediate assistance, the following services are available 24/7: